Chapter 7 and Chapter Extension 10 Questions – Collaboration Information Systems for Decision
Making, Problem Solving, and Project Management/Collaborative IS for Student Projects
ISM 310 – Urbaczewski
25 May 2022
Key questions you should be able to answer AFTER reviewing the lecture(s). These do not replace the
lecture! Rather they are meant to assist you in preparation for our class exam.
- What is collaboration?
- What is cooperation? What is the difference between cooperation and collaboration?
- Give an example of eollaboration vs cooperation.
- What is meant by the process of feedback and iteration? (these are the two key characteristics
- What is meant by groupthink?
- What are some of the important characteristics of a collaborator?
- Can you identify constructive vs unconstructive criticism?
- What are three criteria for successful collaboration?
- What are the four primary purposes of collaboration? (note, these build on each other)
- What are the 3 levels of decision making?
- What is the difference between structured and unstructured decisions?
- What is the correlation between structured/unstructured decisions and the 3 levels of
- To summarize, when do we know when we have a need for collaboration, when looking at
the decision levels and decision processes?
- What are the problem-solving tasks? (we discussed 6 and a possible 7th)
- What happens if we don’t clearly define the problem? (defining the problem is the most
important task for problem-solving)
- What happens in the “select an alternative” step of problem-solving?
- If you are an impulse buyer, which step of the problem-solving do you begin/what steps do
you skip? (name of the step, not the number)
- At which step of the problem-solving tasks do you build or buy what you have decided?
- What are the 4 project management tasks and what data is shared in each of the tasks?
- What happens in each of the 4 project management tasks?
- How do we determine when our project is done?
- What are the collaboration system requirements?
- Which of the five categories are communication? Which are sharing of content?
- For each of the 4 primary purposes of a collaboration IS, note that these all fall into
communication and content-sharing categories as well.
- What are the 3 requirements that a collaborative information system must support?
- What is meant by synchronous collaboration communication? Examples?
- What is meant by asynchronous collaboration communication? Examples?
- What are some examples of collaboration tools for sharing content?
- For sharing content, what is meant by “no control”?
- What do you gain with a version management tool?
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