Assignment Overview

Capstone General Background Information

As noted in the Module 1 Overview, the capstone project is a combination of previous course work to help you integrate the knowledge and learnings acquired in the MHSA program.

In the Module 1 Discussion, you will have named and identified which type of health care organization/facility you will construct through substantial research. The Case Assignments in this course will build upon each other, and in Module 4, you will have created a comprehensive project that can be used as a portfolio entry.

Case Assignment

  1. Health Care Organization/Facility
    1. Identify the type and name of your non-profit organization.
      1. Organization/Facility Mission
      1. Organization/Facility Vision
    1. Provide a substantial overview of your organization.
      1. Geographical location
      1. Size (e.g., approximate number of employees)
  2. Data Examination
    1. External environment of your selected organization/facility:
      1. City/geographical demographics: Using City-Data online ( categorize the following:
        1. Population (Total population, male population, and female population).
        1. Median age range
        1. Median household income
        1. Racial demographics
    1. Search the internet and gather relevant general information regarding:
      1. Common medical conditions in geographical area:
        1. Rationalize how your organization will cater to the medical conditions within the given area.
      1. Number and type of existing health care organizations and facilities in the area:
        1. Identify how your organization will differ from the organizations currently present in the area.
    1. Surrounding Cities/Towns:
      1. Create a table to compare and contrast 2 adjacent cities/towns with the city/town your organization is located in. The table should compare and contrast the same components as your selected organization/facility (Section 2a).
  3. Organizational Dynamics and Structure
    Based on the data gathered, you will now focus on the organizational structure and leadership of your organization/facility. Using the data that you have gathered, complete the following:
    1. Organizational Leadership and Governance
      1. Construct a leadership and governance map of your organization/facility. The map should display C-level executives, directors, departmental managers, and governing board. Explain the leadership management process and governing board oversight.
    1. Organizational Theory and Behavior
      1. Rationalize the organizational theory of your selected organization/facility. In this section, identify how diversity and cultural competence will be maintained within the organization to meet the dynamics of the population identified.
      1. Identify the organizational behavior methods that will be used in your organization/facility. For both, be sure to include actionable activities that will be incorporated to implement each item.
    1. Dynamics of Organization/Facility:
      1. Identify the following for your organization/facility:
        1. Who are your target market subjects?
        1. Where are they located?
        1. What special needs do they require?
      1. Note: In this section, you must identify and meet the needs of the diverse population classified in the “Data Examination” section.
  4. Recommendations and Conclusion
    1. Bring this section to a close and provide 2 or 3 recommendations for your organization based on the information researched and identified.

Assignment Expectations

  1. Conduct additional research to gather sufficient information to justify/support your analysis.
  2. Case papers should be at least 5 pages, not including the title and reference pages.
  3. Support your paper with peer-reviewed articles with at least 5 references. Use the following link for additional information on how to recognize peer-reviewed journals:
    1. Angelo State University Library. (n.d.). Library guides: How to recognize peer-reviewed (refereed) journals. Retrieved from
  4. You may use the following source to assist in formatting your assignment:
    1. Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from
  5. For additional information on reliability of sources, review the following source:
    1. Georgetown University Library. (n.d.). Evaluating internet resources. Retrieved from
  6. This assignment will be graded based on the content in the rubric.

Required Reading

Borkowski, N. (2016). Chapter 1: Overview and history of organizational behavior. In Organizational behavior in health care (3rd ed.). Jones and Bartlett Learning: Burlington, MA. Available in the Trident Online Library via the Skillsoft database link.

Borkowski, N. (2016). Chapter 2: Diversity and cultural competency in health care. In Organizational behavior in health care (3rd ed.). Jones and Bartlett Learning: Burlington, MA. Available in the Trident Online Library via the Skillsoft database link.

Henderson, S., Horne, M., Hills, R., & Kendall, E. (2018). Cultural competence in healthcare in the community: A concept analysis. Health & Social Care in the Community, 26(4), 590–603. doi: 10.1111/hsc.12556. Retrieved from the Trident Online Library.

Mick, S. S., & Shay, P. D. (2014). Chapter 2: A primer of organizational theories in health care. In Advances in health care organization theory (2nd ed.). John Wiley & Sons: San Francisco, CA. Retrieved from the Trident Online Library.

Murphy, S. P., Peisert, K. C., & Murphy, C. J. (2015). Board organization and structure. The Governance Institute. Retrieved from….pdf

Ramanujam, R., & Rousseau, D. M. (2006). Organizational behavior in healthcare—the challenges are organizational, not just clinical. Journal of Organizational Behavior, 27(7), 809. Retrieved from the Trident Online Library.

Health Infrastructure (2017, March 17). Health Infrastructure’s How to Build a Hospital [Video File]. YouTube.

NACHC (2014, October 14). What is a Community Health Center [Video File]. YouTube.

Optional Reading

LaVeist, T. A., & Pierre, G. (2014). Integrating the 3Ds—Social determinants, health disparities, and health-care workforce diversity. Public Health Reports, 129(2), 9-14. doi: 10.1177/00333549141291S204. Retrieved from the Trident Online Library

The following chart shows which courses taken in MSHA program correspond to which modules in this course.

MSHA to Capstone

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