1. Describe High Reliability Organizations (HRO) and Accountable Care Teams (ACT)
2. Discuss the importance of QI competencies for members of HRO’s
3. Identify, define, and provide rationale for at least two QI competencies health care workers should possess.
4. Discuss how the ACT model of care supports team members to use the QI competencies you identified and discuss how how this supports the creation of HRO