I. Overview
a. Introduction
The quality of teachers who educate children in the society is the product of extended hours and months of training. In the recent past, the education sector has suffered a huge turnover because the millennial population no longer considers the career appealing and lucrative. The greatest assumption is that the teaching profession does not pay much in comparison to entrepreneurship that equally offers one the desired freedom or independence. The role of the training manual is to provide trainers a platform through which they can restore the value of education among General Education practitioners. The manual will cover overly critical details including ethical standpoints, schedule of activities, and the roles of different individuals in making the program successful.
b. Purpose
The goal of the training program is to prepare a group of students for future courses. By the end of the training program, students should be capable of offering professional educational sessions to the future students. Through the program, students will benefit without paying school fees. However, their impact in the society will have to be great to ensure that people realize the value of education.
II. Administrators Assistants, Instructors, and Tutors
The program aims at offering students an opportunity to study a Degree course in General Education. It comprises of four paid instructors, two administrative assistants, 12 tutoring volunteers qualified in Math, Science, Social Studies, and English. Each instructor and the coaching personnel will play a different role in the non-profit entity. After the tutoring program, each member should be capable of making a positive impact in the various schools in which they will be posted.
1. Servant Leadership
The values of servant leadership remain the underlying principles that govern the training process. Instructors, administrators, and the volunteers have to embrace the principles of servant leadership. In essence, the teaching course will enable learners to offer the best example to the future students. By the end of the training program, learners should be capable of providing the necessary assistance to the students wholeheartedly without expecting any payment in return (Ssonko, 2010; Patterson, 2003). However, the four paid instructors are bound to ask for salaries because the program made a promise to pay them. Servant leadership is modeled around the concepts of humility, vision, service, trust, love, altruism, empowerment, and vision (Patterson, 2003). Servant leadership is commonly practiced by communist countries in which leaders would like to see consistency in exhibited behavioral patterns. In the training program, it would be important to see the instructors and the volunteers imitating their trainers. Leading by example is a principle that will guide the instructors and the students throughout the training session.
The trainer will have to exhibit an element of service and humility to ensure that the approach is admirable to students. The educational curriculum should be modeled using such a concept for teachers to appreciate the capabilities of the students. Currently, most students demonstrate a high affinity for entrepreneurship opportunities and talent development. Instead of questioning students about the career paths that appeal to them, the instructors should offer the greatest inspiration for the students to opt for a similar career path in the future. The rationale is to develop the culture of trust while enabling each member of the entity to realize the significance of sharing a common vision. First, the training session would like to restore the dignity of education as a degree course. Secondly, it would like to make the course appealing to students enabling them to follow the career path in the future. Arguably, the non-profit educational training program will attain its objective within the first few years of its inception.
2. Academic Honesty
Honesty is a principle of integrity that each teacher should embrace. Academic honesty primarily concerns issues of plagiarism or the inability to recognize the works of other people. Further, it involves integrity and the appreciation of other people’s interests. Throughout the course, anybody proven to have plagiarized the works of other people will remain subject to punishment. Plagiarism is unethical, and it explains why the institution will punish any student associated with similar activities. In servant leadership, followers pay close attention to the actions of the leaders. Tutors expect that students will become excellent researchers in the future. Hence, students depend on individual work and consistently recognize the actions of other people. Responsibility starts with acceptance and acknowledgment that one did an original work or sources taken from a different party. Over the long-term, personal research enables the students to be productive in the future. They will not have to depend on findings from other parties to prove that they know what they are doing. Through practice and consistency, the tutoring program aims at instilling a sense of intellectual integrity and appreciation of other people’s effort. One of the most intriguing aspects of the training program is to prepare the same students for careers in educational leadership. Similarly, they would never like it when other people take credit for their hard-earned works. Instead, they should offer the best example to students who would one day aspire to be like the instructors and the volunteers. Through the non-profit training program, the following students that will be products of the entity will have to exercise high levels of educational integrity and responsibility. The rationale is to create a successive or replicable educational framework whose narrative will be followed willingly by future students (Patterson, 2003).
3. Confidentiality
Different ethical decision-making models take an interest in the concerns that would facilitate peaceful relations among people. Confidentiality is an ethical matter that nobody should ignore. People are held accountable for different things, and confidentiality is one of the irreducible minimums that people have to observe as (Spears, 2005) reinforces. For instance, the instructors will deal with students from different ethnic and cultural backgrounds. Some issues should always be discussed privately to avoiding hurting the emotions of the respective students. Ethics plays a critical role in administration or management of people. It would be wrong to share a sensitive personal issue with other people particularly when dealing with young students. Most of them are developing at a fast rate and sharing any personal and delicate issues might reduce their self-esteem and affect their performance. Confidentiality plays a critical role in reinforcing trust among the apprentices. From the principles of servant leadership, the students will learn from the examples of the instructor. Therefore, the professors will have to exercise high levels of confidentiality for the instructors and volunteers to imitate. The first stages of using privacy would be to keep the results of the various students a secret. In essence, the rest of the class should not know the performance of any student because such issues are personal and should not be shared by the remainder of the session. Since the servant leaders embrace such levels of confidentiality, the instructors and volunteers should realize the significance of secrecy in supporting the performance of students in the future. Otherwise, some students will feel stereotyped and unwanted by the teachers irrespective of the efforts they place in achieving certain levels of performance. Confidentiality should be capable of promoting trust because the students know that they can confide in an ethical leader that has their best interests at heart.
4. Adult Students requirements
a. Exercise legal Compliance
Each member is expected to behave professionally and apply high standards of legal compliance. In essence, the members should not engage in any illegal activities such as cheating or stealing even in the absence of a supervisor. Arguably, the professors expect the students to embrace self-governing initiatives to ensure that they will always behave correctly even in the absence of a director. After the training session, the instructors and volunteers should teach the students about ways of avoiding crime within and outside the learning institution. Such behaviors should be replicable because the instructors will deal with students from diverse backgrounds. Some students witness crime almost daily, and it affects their learning capabilities. They become victims of juvenile arrests because education institutions fail to teach them about legal compliance.
b. Embracing Core Organizational Values
The adults should understand the fundamental values that unite them as students or instructors in the training program. Some of the core values that the adults should embrace include discipline, appreciation of the organizational culture, confidentiality, and objectivity (Spears, 2005; Patterson, 2003). Based on the servant leadership approach to learning, the instructors will have to educate the students about the core values of the teaching institution. Besides learning the theoretical concepts of such values, they will have to apply discipline amongst each other. Otherwise, they will not reassure the instructors that they plan to maintain similar levels of control when engaging other students in the future. Arguably, the core values should be part of the learning curve embraced within and outside of class. They should be part of the holistic culture that would guide the teachers in promoting the right behaviors among students in the future.
c. Ability to Build a Common Vision
Once the educational program starts, nobody is different from the other. Collaborative efforts towards task completion should herald all activities (Spears, 2005). In essence, the students should assist each other with research while their counterparts remind the others about the core values of the organization. In the same spirit, some students should encourage the others to design the best timetables and teaching plans. Teamwork is an example of an initiative geared towards sharing the same vision. Organizations that share the same vision always build aspirations that they can achieve with the least resources. In the “Not for Profit” entity, finances should be the least of the stakeholders’ concerns. Rather, the reputation of the entity is the most important for a teaching program that will target several people that lack finances to complete such courses. Since the instructors and the students will share a common vision and work towards the same goal, it will be critical in making communication pivotal to the training program.
d. Following a Code of Conduct
Any adult is required to take responsibilities for his or her actions. However, the contexts of work or engagement are different. Further, the expectations of the trainers vary from one organization to the other. In the learning institution, the instructors expect to have a population of future teachers that are empathetic and understanding. It will take the defining of the organization’s principles and expectations to have a comprehensive framework of values and outcomes of the training session. The Code of ethics will act as a reminder about the behaviors that the students should exhibit. Consequently, a Quality Assurance Manual will be part of the training initiative to ensure that the cohorts strictly follow the principles of the training initiative.
5. Professionalism
a. Dress Code
The role of the non-profit institution is to empower future teachers or experts in different areas of science. Arguably, some degree graduates will be teachers in the future. After completing the learning session, the teachers will have to dress decently and act professionally. At the workplace, students learn several things including personal etiquette, communication, and the management of students from diverse backgrounds (Ssonko, 2010). The servant leadership approach will provide the outstanding example for the students enabling them to realize the significance of dressing appropriately as a way of avoiding distractions and ensuring that students concentrate in class. The issue mainly affects students of the opposite gender from the teacher, and it should be critical to embracing dress codes that accommodate learners of diverse beliefs and backgrounds.
b. Discipline
Discipline is pertinent to any training schedule. The code of ethics, the intrinsic morals, and the curriculum should offer the necessary guidance to the learners. As established, the students should exhibit good behaviors out of the natural urge to act appropriately. However, even when the instructor strives to demonstrate the right character, it becomes difficult for some students to embrace the same. Therefore, disciplinary measures will be included in the training schedule to punish the violators of the legal and ethical standpoints (Ssonko, 2010). Discipline will not be used as a form of victimization. Rather, it will strive to remind the students about the right direction to follow in case they show signs of deviation. In case of grave misconduct, each person is subject to discipline irrespective of his or her rank in the institution.
c. Guidance and Counseling
Guidance and counseling should be part of any teaching curriculum. Teachers are taught about psychology in the general education degree course. Further, the science degree course offers an opportunity for the learners to acquire different psychological concepts that would assist them in handling problems in the class setting and other environments. All instructors should possess the relevant guidance and counseling techniques that would help in the management of students (Ssonko, 2010). Some students might feel the pressure to finish the degree course within a short time while the foreign counterparts might be going through the stress of being far from home. Irrespective of the type of pressure faced by the students, counseling remains part of the holistic training program, and the professional approach to learning should be embraced.
d. Integrity
Integrity is pivotal to professionalism. No bribery should be accepted in the non-profit entity. The same learners will have to exhibit high standards of integrity to other students in the future. Higher learning institutions should offer the best example of the society by refraining from actions that would support corruption and compromise the image of the establishment. Contrarily, teachers and students should reach consensus to determine the worth of integrity. The school embraces principles of integrity because it would like to change the perceptions of the society towards not for profit entities. Some people believe that such organizations depend on the support of monopolies to remain relevant. By applying integrity and similar attributes, the members of the body are expected to promote the development of a culture that holistically improves the attitudes and behaviors of other people in the society.
6. Safety and Sexual Harassment
The institution supports the enrollment of students from different backgrounds. Therefore, the protection and harassment issues will be addressed under the code of ethics. Clear reporting channels will be available to ensure that nobody is harassed on the grounds of demographic or psychographic differences. Besides employing servant leadership approaches, the safety and sexual harassment rules and regulations should be addressed from an ethical point of view. First, the program will address sexism and sexual orientation to reduce the impacts of male chauvinism and feminism on the performance of some students.
The curriculum will contain detailed information about the dangerous places in the school. People should avoid dark corners that evidently lack security. Consequently, most parts of the institution will have excellent lighting and ample security to ensure that the organization is not profiled for negligence. The training sessions will create room for bonding and understanding of different students. Over the long-term, the learners should develop high levels of familiarity with each other to offer assistance or protection in case of an emergency. The overall goal of the training program is to ensure that the students are capable of viewing each other as family members that aim at achieving a similar goal. Hence, no form of enmity should exist to deter one from helping the other during an emergency that mainly involves robbery or sexual assault.
Thirdly, the institution will work in close collaboration with the law enforcement agencies in the region. Any cases that require their attention will be reported to them for the agencies to expedite justice. The trainers and the teachers have to conform to the legal and ethical principles to avoid facing the law. Law enforcement agencies are usually very resourceful when handling cases such as homicide and robbery with violence among other capital offenses whose capacity the school staffs are incapable of handling. The students and teachers should realize that they are not expected to commit crimes that would make others feel unsafe in the learning environment. With the help of the internal and external security structures, the institution will provide safety for the students.
Finally, the students will have the responsibility of formulating and sharing a common culture. The objective of such an approach is to reduce the concepts of gender and racial profiling. Instead of treating one as a “weaker sex” or a criminal from a particular ethnic group, the school has a culture that appreciates diversity. Sometimes people have to solve disparities using subtle techniques such as the development of a functional culture. Over the long-term, cultural identity and integration will eliminate any physical barriers and differences noticed by some individuals. Instead of fighting or criticizing each other, the culture will integrate the different people and promote safety.
7. Training Requirements
a. A GED certificate
A GED certification will be the entry requirement for the course. The institution overlooks certain things such as a jail record because it would like to change the face of the society in a right way. Students with diplomas will equally be accepted in the different areas of general education offered by the entity. With a GED certificate, it will be easy to assess the various areas of competencies of an individual. Most students come to the facility without understanding their roles at the institution. The program offers career education lessons, which enable the students to choose a course that would benefit them in the future. It remains impossible to provide advice to the students that lack the GED certificate.
b. Literacy
The program is based on a competitive framework. The students are expected to have high standards of literacy. For instance, computer knowledge and the ability to talk in English provide students with the opportunity to acquire new concepts easily. Hence, the students will be advised to train in computer lessons and enroll for TOEFL classes for them to learn English as a second language. The institution is already doing much to ensure that the graduates from the entity are competent and that they will make a positive impact in the society. Without literacy, the institution will not achieve its objective of using the computer-based training (CBT) in the “Restore Education Program.”
c. Passion for General Education
Careers such as teaching and nursing need high standards of compassion, patience, and love. Without the three qualities, one would feel frustrated at work, and productivity levels will reduce immensely. Hence, one has to be passionate about teaching as exhibited by the volunteers that are part of the program. When one focuses on the money, he or she will be disappointed because the value of teaching lies in the satisfaction that one receives following the success of the students. Servant leaders believe that a huge reward lies in the ability to see success in the followers. In essence, financial returns might come, but the greatest center of focus should be the welfare of the students.
d. Willingness to Learn New Things
The world is changing rapidly, and the only way to succeed is the capability to adjust to the transformations. In the “Restore Education” program, the greatest focus is computer-based learning approaches. The subjects taught are Math, science, social studies and English all of which are under the CBT modules. Today, mathematics is taught using subtle techniques such as basketball. It would be critical to exercise continuous learning to ensure that one does not miss out a crucial aspect that would increase the knowledge of the students. Learning is an ongoing process and no one should assume the role of technology in advancing the field. Thus, the instructors hold an enormous responsibility of learning new techniques daily (Azeem et al. 2016). The rationale is to prepare the future students for unpredictable environments.
8. Computer literacy and appropriate Computer use
Computer literacy is not one of the requirements for admission. However, related programs such as Microsoft Word, Excel, and PowerPoint are basics that most students already known before joining higher learning institutions. Computer literacy should provide a platform through which technical terms are integrated into the learning environment. The following table will offer the relevant guidance to students as they learn new computer packages as recommended by (Azeem et al. 2016).
| Computer package | Learning period | Expected outcomes |
| Microsoft Office (Excel, Word, Access, and PowerPoint) | 1 week | In interchangeable intervals of the three months, the students should be capable of understanding the use of Microsoft Access and PowerPoint. The assumption is that most of them already know how to use Microsoft Word and other packages are easy to comprehend using the necessary component. PowerPoint presentations will be utilized throughout the educational curriculum and Access will be an important part of doing accounting. It means that students will have to learn about Microsoft Excel in the first few weeks of engagement with the lecturers to ensure that they understand mathematics and sciences. Word is overly critical for all the subjects detailed within the CBT. |
| Microsoft Publisher | Two weeks one day | Contrary to the basic elements of Microsoft Word, Microsoft Publisher will deal with rather critical aspects of researcher and design. English will be the targeted subject throughout the semester. By the end of the three months, students should be capable of creating excellent page layouts for different presentations. |
| Corel Draw | Two weeks one day | Corel Draw enables different graphic designers to come up with unique works of art. In the higher learning institution, the students will use it in Mathematics. As established, students should prepare for new challenges, and novel concepts will be used to ensure that talents and capabilities are advanced using ordinary subjects such as mathematics. |
| Outlook | Two weeks one day | MS Outlook is an important tool for future employers and office administrators. After three months, a combination of knowledge in MS Outlook and Corel Draw should be capable of creating a pool of unique designers that can solve any organizational problems using charts and drawings. One cannot underestimate the importance of the package in dealing with social sciences. |
| Adobe (Dreamweaver, Photoshop) | Two weeks1 day | Adobe Photoshop is probably one of the most known software used in the manipulation of images. It would be important to apply the Adobe components in classroom environments to assist in English (drafting presentable letters and CVs) and in graphic design. Both mathematics and science students need to learn about such concepts. |
| AutoCAD and MySQL | Two weeks1 day | Several companies are in need of students with Degrees in General Education. However, they require something unique that distinguishes the students from their counterparts. Exposure to the world of AutoCAD used, and MySQL enables the sciences and mathematics students to work in different fields including IT and the manufacturing sector. The educational degree should not remain limited to a career in the same area of study. Rather, the computer packages should open up one’s frontiers making it possible for the individuals to think outside the box. |
| SPSS | Two weeks1 day | Researchers that mostly focus on qualitative studies should know everything about data analysis tools such as the SPSS. As established by the section dealing with academic honesty, research is part of the holistic learning curve that every student should embrace. Ability to understand SPSS among other research and analytic tools presents one with an advantage over the rest. In three months, students should be capable of applying SPSS in the various fields of research particularly when doing their projects. |
| Quickbooks | Two weeks1 day | Quickbooks is an accounting tool used in several organizations today. Instead of going for training after completing the general education degree in science, it would be critical for the students to understand the use of Quickbooks in data storage and retrieval. |
Computer literacy is overly critical for the attainment of the training goals. In the first three months, the instructors assume that students know the basic computer packages. However, the other technical computer packages will be taught to make the students competitive in the various areas of employment. The rationale if the degree program is to expand the students’ knowledge and increase their levels of awareness towards the environment. For instance, students should be capable of solving research problems in psychology using SPSS. The same individuals need to be knowledgeable about design by studying MS Outlook, AutoCAD, and Publisher. With the prevalence of alternatives, student strengths will be realized in the different institutions of work in the future.
9. Semester Calendar
The academic schedule will run for four months. During the first week of study, simple things such as orientation will take place. Students will be made familiar with the natural environment, rules and regulations, expectations, performance standards, facilities, and programs. They will also know each other and gain familiarity with the teachers. The same week will be overly critical for understanding the expectations, strengths, and weaknesses of the students before exposing them to the different CBT and computer classes. The following is a summary of the semester calendar and the activities:
| Activity | Period | Expectations |
| Working on the school website | 10th -12th | Increase awareness about the school program in the least words possible and with high-quality pictures |
| Meeting with students, instructors, and volunteers | 14th -15th | Meet, greet and learn about the school while receiving the inquiry forms about the NGO |
| Recommend the use of the “Suggestion Box’ and educate students about the communication platform | 18th -19th
| Make access to information easy to teachers, students, and visitors. To learn about the expectations of the various stakeholders
|
| Regional Directors Workshop and Career fair | 21st | Meeting the regional educational directors enabling the students to interact with curriculum developers and instructors |
| Talent Fair | 22nd -28th | Students should share their strengths and weaknesses during the talent fair. They will be capable of knowing the physical activities in which to participate and determine the computer classes to attend. |
| Classes officially begin | 29th Sep-Oct 2nd | |
| Parents and family meeting | 4th | Family members join the students in a bonding session during a students’ luncheon |
| Scripting for a students’ newsletter and film session amidst typical learning sessions | 5th -6th | Collect information and suggestions about a documentary of the school and a digital marketing program |
| Standard Classes Resume | Oct9th-17th Nov | |
| Alumni involvement | 18th | Alumni should join the current students for a fundraiser and a sports tournament to raise funds for scholarships that would facilitate future cohorts |
| Examinations | 19th -8th December | |
| Closing day | 15th |
III. Instructors and Tutors
1. Communication
a. Social Media
Social media will be an important tool of communication among students. Through Web 2.0 tools, the instructors and the students will engage on different interesting topics as (Azeem et al. 2016) establishes. The social media and digital platforms will equally be used in the management of marketing strategies for the organization. Further, the social media will be resourceful for purposes of research to help the students in advancing knowledge in different fields of general education. Social networking including WhatsApp, Facebook, and Instagram can help the students to share ideas and interact in a manner that would transform their learning experiences.
b. Memos
Official memos are critical for communication, particularly amongst the teachers. Occasionally, the instructors will need to consult with the volunteers. Apparently, volunteering offers an opportunity for experts to share knowledge or interns to learn something new. Through official memos, it will be easy to share research and to determine the closing and opening dates. Further, the platform will be overly useful in the management of events such as the Career Fair and Alumni Open Day. Such forms of official communication are believable and easy to transmit from one department to the next.
c. Email
Emails can be official or unofficial (Motiwalla, 2007). The Dean of students, the instructors, and the students can share notes, important dates, assignments, and news through email. Emails often carry bulk knowledge, and they can store information safely. However, the email conversations should be protected from phishing and eavesdropping among other forms of cybercrime through malware and consistent modification of the passwords.
d. Phone
Phone conversations are typical in most learning institutions. Phones can be used by all calibers of students and instructors (Motiwalla, 2007). They are very resourceful mostly for emergencies, especially when dealing with the safety issues addressed in the previous section. Students will be allowed to use phones, but they should keep them in “silent mode” while in class.
e. Meetings
Constant meetings will be held among the teachers and students. The rationale will be to discuss the difficulties felt by the students within the learning institution. Further recommendations for improvement will always be weighed to determine the viability or feasibility of the changes. Meetings will equally be necessary for the career fairs, college activities, and Alumni Association programs.
f. Teambuilding activities
Teambuilding initiatives are important for any institution. The instructors and the volunteers will interact in an uncontrolled setting to ensure that no form of pressure interferes with the disclosure of information. Most teambuilding initiatives will be conducted in recreational centers and outdoor sessions in which sports or entertainment will be crucial. Such environments aim at breaking the monotony of interaction in strict classroom settings.
g. Classrooms
Classes will be used for communication through group work and the question-answer sessions and PowerPoint presentations. Interactive classroom sessions should provide room for the teachers and students to engage at the same level. The general education not only emphasizes aspects of the curriculum but also builds the self-esteem of the cohorts. Through class presentations, the students will be capable of improving them PowerPoint use skills will garnering the courage to debate and solve problems.
2. Program Eligibility
a. Adults aged between 17 and 27 years
After the age of 17, anybody is eligible to join a higher learning institution to further his or her education. Hence, the program targets adults that are above the age of 17 years, we encourage those who are younger than 17 years to return to the public school system to complete high school diploma requirements. The eligible students must be of sound mind and capable of making independent and rational decisions. Since the program works with different instructors and students annually, the selection process and intake might overwhelm the human resources annually. Hence, the age eligibility and sign of sanity play a crucial process in shortlisting the candidates.
b. Demonstration of ethical behavior
The candidates have to demonstrate ethical behaviors. As established, the teachers and volunteers will work with high levels of respect and exhibit integrity in their character. The holistic development of students starts with the proof that they are willing to get assistance from the entity. The demonstration of ethical behavior should be inherent based on the morality of an individual. Discipline will be part of the learning process, and it takes a person whose integrity is tested to prove that he or she will adhere to the code of ethics. The institution will host at least ten different tutors from diverse backgrounds. It would be critical to exhibit ethical behaviors even before joining the organization to ensure that the staff and students will operate with mutual respect.
c. Evidence of underprivileged status
Not-for-profit entities often benefit disadvantaged individuals. Proof that the cohorts are struggling to pay school fees in public or private higher learning institutions should be availed. The system reinforces a culture of integrity, and the groups should provide family and personal finances that exhibit an inability to pay the school fees for the entire program. Few educational degrees teach computer classes from a holistic point of view (Holmstrom & Milgrom, 1991). The unique non-profit entity would like to promote general education among students. Its focus on holistic learning should be capable of benefiting a group of people that would never earn the same quality of instruction even in paid facilities.
d. Evidence of going through High School
The tutors should realize that they would deal with young people with very high expectations. They need to learn several things because of the high levels of curiosity. Some of them might even have criminal records, but a GED qualification would be critical for joining the institutions. It means that the same tutors must exhibit an experience in a high school. Certification from a high school will enable one to be enrolled at “Restore Education.” Nobody should feel exempt from an educational facility or any other social system just because the candidates lack some level of qualification. With the high school qualification and evidence of GED, anybody should be eligible for the general education degree program.
3. Tutoring Contract
(courtesy of (Holmstrom & Milgrom, 1991)
THE CONTRACT is effective from this day ______________ Month ______________year
BETWEEN
Restore Education
[ADDRESS]
[PHONE]
[EMAIL]
And
NAME OF THE TUTOR
[ADDRESS]
[PHONE]
[EMAIL]
WHEREAS Restore Education will provide training programs for tutors interested in a general education degree in science;
AND WHEREAS the tutors are interested in the different degree programs in general education;
IN CONSIDERATION of BOTH PARTIES, Restore education will offer a 2-year renewable contract for the instructors based on the following terms:
Name of the Tutor:
Contract Number:
Please cycle the subjects with which you are relevant:
- Mathematics
- Social Sciences
- Physics
- English
Salary Payable to the Tutor
The tutor remains eligible to earn $50 per hour, but any lateness of absenteeism will cause a deduction of 5% of the salary if the tutor fails to provide a credible claim in support of the unprofessional character.
Payment
All payments will be made at the end of the month after counting all the lecturing sessions attended and signed by the tutor. Payment shall be in cash or cheque through the availed account number of the trainer.
Yours
[Director]
[Name]
[Signature]
Reform Education
4. Mentoring/Coaching
The instructors will be expected to participate fully in all class activities. Occasionally, they will allow the students to present in front of the classroom to instill a sense of leadership in them. However, classrooms should embrace a participatory approach to learning in which the tutors and the students interact freely (Walther-Thomas, 1997). Some of the critical details include the ability to know the names of all students to avoid referring to them using pronouns. The tutors should be reproachable for the students to disclose confidential issues to them. The teachers should be capable of winning the trust of the students to make the students free when they need to share personal problems that affect their academic performance. Mentoring is an aspect of servant leadership that all the tutors should embrace (Spears, 2005). The volunteering staffs are expected to show high levels of commitment when working with the students because they are also learning something new. In essence, the formality of the learning program should not be assumed, but the instructors should be capable of making the students comfortable to talk in class or even discuss sensitive issues such as ethnic discrimination.
5. Absences
Servant leadership equally applies when talking about absences. Students should not miss 1/3 of the lessons. However, the instructor should not miss any lesson unless he or she provides a genuine reason to avoid attending class. The teachers are punished by not getting a salary for the missed lessons. Consequently, absence affects the performance of the tutors, which could lead to the possibility of dismissal or demotion. On the other hand, avoiding ¼ of the lessons should cause deductions in marks. Further, students remain eligible for suspicion due to absenteeism without any credible facts or evidence to support the claims of absence (Hakanen et al. 2016). Since the tutors would like to reinforce such levels of responsibility in students in the future, they should avoid absenteeism, apologize when the circumstances are impossible to evade and make sure they arrive early in class (Walther-Thomas, 1997). A good teacher always maximizes the little time provided to create an enormous impact on the students. Most good teachers are known to leave the class five minutes before the scheduled time to allow the students in preparation for the next lecturer.
6. Slow Periods
Slow times often occur in any learning curve. Tutors should understand how to deal with the laxity by giving the students responsibilities. Class presentations and outdoor activities are excellent in the management of slow days. Slow periods mostly occur during mid-semester, and the academic calendar should offer the right guidance to the instructor. The tutor should be capable of devising constructive ways of keeping the class lively and active. Instructors should use examinations, debates, and outdoor activities to handle the slow periods. Slow days have a significant impact on the performance of the students. Disengagement from the usual routine would break the monotony of the typical class discussions. Instead of exercising laxity, the instructors should use plan and exercise high levels of efficiency in managing slow periods. Apparently, avoiding the classes or leaving all responsibilities to the students will resolve nothing (Hakanen et al. 2006). The instructors must be part of the initiative to handle the slow period by being creative and enabling the students to share their innovative ideas.
IV. Administrative Assistants
1. Communication
a. Email
The official form of communication that ‘Reform Education” will use is the email. Contrary to the memo that is entirely in-house, emails will enable the administrative staff to communicate effectively with the students. The dean, the instructors, the director, and the chancellor remain dependent on email communication to deliver and receive information (Motiwalla, 2007). Emails can be sent with bulk attachments, and one can send information to several people at the same time. Based on such assumptions, emails offer one of the safest ways of communication in a huge institution. The administrators will use official emails to communicate to the instructors that are considered for the degree program. Through the same emails, continued interactions between the students, the teaching staff, and the directors will take place.
b. Phone
Phone conversations are usually prompt and proactive. The administrative staff requires phones for communications amongst each other. Phone conversations are responsible for reinstating the information shared through emails (Motiwalla, 2007). The administrators will use phone calls to confirm that the tutors received the work contract and that the students got admissions into the higher learning institution. Secondly, the administrative staff will remain in touch with the class representatives to ensure that the instructors signed the class attendance sheet after teaching the individual lessons. Phones are excellent for accountability because they keep records in both voice and messaging capabilities. The communication platform will keep a system of checks and balances to ensure that only the instructors that work are eligible for pay.
c. Meetings
Physical meetings are excellent for communication because they offer face-to-face avenues of information reception and analysis. Staff meetings coupled with the student gatherings will provide an excellent platform through which the administration can analyze the different problems faced by the instructors and the students to facilitate further improvement. Without communication, the institution cannot solve any problem. Further, communication offers a platform through which the administrative staff can market the higher learning institution.
2. Record keeping
a. Quickbooks
Quickbooks will be taught as part of the holistic curriculum to expand the tutors and the students’ frontiers when working in different environments. The records linked to performance and salaries are accounting details that will be documented in Quickbooks. Similarly, invoices from suppliers and receipts about purchases including bank withdrawals will be on Quickbooks for easy retrieval and reference.
b. Microsoft Excel
The attendance sheet used by the various class representatives will be on a word document. Before advancing class attendance to electronic systems, it would be important to use the excel sheets to store information. Cumulative datasets from the excel sheets will be keyed into Quickbooks for information storage and easy retrieval. Only the administrators and executives with login details can access such sensitive information.
c. Email
An email for information storage is a common practice. The security of an email address lies with the possibility of changing passwords consistently (Motiwalla, 2007). The IT department should be capable of using anti-malware to protect the devices from viruses and avoid loss of data during significant times. Undisputedly, emails are suitable for information storage.
d. Memo and phone
Memos store information when not interfered with by a third party. Similarly, phones can record information such as voice calls and store messages to certain capacities. Phones are not very reliable because of the possibility of loss. However, information could be transferred to safer platforms such as emails to ensure that nobody could manipulate the data.
3. Registration
Registration will occur in two different ways. The physical registration will involve a student going to the secretary and seeking a form to fill in the details. Its benefit is the ability to get additional information about the institution and register only after weighing the merits and demerits of joining “Restore Education.” On the other hand, students should access the registration form online after getting their admission details. With the unique entry number, the students should be capable of accessing all the relevant details through the unique portal to fast-track registration. The digitalization of systems makes it critical to promoting the online registration process, which is cost-effective and reduces the backlog at the admissions office.
4. Library Resources
A physical library will always be open from 8:00 am in the morning to 6:30 p.m. The students will have the opportunity to borrow study materials and record the information in the librarian’s office. With the unique school identity card, the students can borrow books and return on different terms of the agreement. Other students that would like the convenience of borrowing books and avoiding loss of materials or the possibility of meeting deadlines, the online library will be available to serve them. The students will access digital materials from different authors. Companies such as Amazon will collaborate with the institution to ensure that all the e-books they need are available at subsidized costs.
References
Azeem, M. F., Azeem, M. F., Yasmin, R., & Yasmin, R. (2016). HR 2.0: linking web 2.0 and HRM functions. Journal of Organizational Change Management, 29(5), 686-712.
Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of school psychology, 43(6), 495-513.
Holmstrom, B., & Milgrom, P. (1991). Multitask principal-agent analyses: Incentive contracts, asset ownership, and job design. Journal of Law, Economics, & Organization, 7, 24-52.
Motiwalla, L. F. (2007). Mobile learning: A framework and evaluation. Computers & Education, 49(3), 581-596.
