PM-511-Module 9 Discussion

Mark Resch discusses quality improvement.  He explains the Deming cycle of Plan-Do-Check-Act.  Six Sigma advocates tweaked this into their process improvement footprint of Define, Measure, Analyze, Improve, and Control.  In simplest terms, this means: figure out what the problem is; gather some data about the problem; figure out what the data is revealing; decide how to fix or improve the process; and finally, keep it fixed.  Think about a process you are familiar with and discuss how each of these steps could be used to improve your process.

1 Page, APA, 12 pt. font, Times New Roman, 2 Scholarly Sources

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