Essay of an Action Plan. Managers in earning organisations of the 21st century need a broader range of Skills, Knowledge and Attributes to help them succeed. Issues like rapid change, shifts in management thinking, understanding global context, the need for continuous improvement and the ongoing need for leadership development all impact on the aspiring manager. 1). To explore 5 of the SKA’s you consider a successful manager should have in order to effectively manage the issues of the 21st century. 2). From the 5 SKA’s, choose 3 SKA’s. What are the 3 changes of emphasis required in the way you perform your managerial role now and/or in the future (what should you start/stop doing or spend more/less time on)