Part 1: Examples of Positive and Negative Communication
Watch the following two video-based scenarios of a hospital-based interdisciplinary meeting. The first video depicts a “less than ideal” case scenario, while the second video presents a group working together for the common good of the group and the patients.
Answer the following questions based on the videos and the resources provided.
Provide two concrete examples of differences in communication styles between the groups in the videos. (1-2 paragraphs)
Explain one possible cause of ineffective interpersonal communication in the video, “A Case for Improvement.” Explain one possible consequence of the ineffective communication displayed. (2 paragraphs)
Describe two healthy communication strategies used by the group in the second video, “Best Practices.” (1-2 paragraphs)
Part 2: Application to professional Practice
Answer the following questions based on your professional experiences along with the resources provided.
Recommend two communication strategies that could be applied which would encourage openness, civility, and high-quality patient care. (2 paragraphs)
Explain how positive inter-professional collaboration, psychological safety, and open, effective communication can impact quality of care and patient safety. (1-2 paragraphs)
Describe a specific situation from your personal experience when ineffective or uncivil communication lead to an unsafe or unhealthy situation. Recommend at least one strategy that you might employ if a similar situation arose in your current nursing practice. Defend the strategy you have selected. (1-2 paragraphs)
Recommend three specific strategies that you, as a nurse leader, can use to foster safe, ethical, and civil communication in your workplace. (2 paragraphs)
At the end of your paper, list the references you used to support your responses. Be sure to support your responses with scholarly sources. Practice using APA in-text citations and reference lists to support your response.
