Write an executive summary for your Patient Satisfaction Quality Improvement Project and incorporate any improvements you made as a result of your research throughout the course or from faculty feedback. Include the following in your executive summary:
- Analyze the quality improvement initiative.
- Analyze laws, regulations, policies, and procedures affected by the initiative.
- Summarize the data that was used as the basis to justify the need for the initiative, include internal and external sources of information.
- Evaluate the achievability of the proposed change.
- Detail the approaches and models needed to implement the change.
- Propose a strategy for communication to leadership and staff to gain buy-in and support of the initiative.
- Develop an organization chart depicting the departments and people that the initiative will affect.
- Analyze how the initiative aligns and supports the strategic vision and mission of the organization.
Mission
- To make a positive difference in the lives of individuals with chronic critical illnesses and complex respiratory conditions.
Vision
- To be the best in the care of individuals with complex respiratory conditions.
Values
- Continuous Improvement to deliver the best outcomes.
- Collaboration to improve patient care.
- Efficiency in clinical services delivery.
- Respect for patients, families and coworkers
- Identify an evaluation measure to assess how well the initiative met the objectives.
- Determine whether the initiative produces an improvement that meets any of the criteria for Magnet designation or to be eligible to receive the Baldrige Award.
