Organizational and Leadership Strategies to Improve Patient Safety and Quality

Required Resources

Readings

Course Text: Applying Quality Management in Healthcare: A Systems Approach

Chapter 7, “Understanding Customer and Stakeholder Requirements”

Chapter 9, “Improving Processes and Implementing Improvements

Leadership

Article: Hines, P. A., & Yu, K. M. (2009). The changing reimbursement landscape: nurses’ role in quality and operational excellence. Nursing Economic$, 27 (1), 7-13.

Article: Kouzes, J. M., & Posner, B. Z. (2009, January). To lead, create a shared vision. Harvard Business Review, 87(1), 20-21.

Article: Menaker, R. (2010). Leadership strategies in healthcare. The Journal of Medical Practice Management, 24(6), 339?343.

Choosing the Right Improvement Model

Article: Runy, L. (2007). Which performance improvement method is right for your hospital?. H&HN: Hospitals & Health Networks, 81(10), 49?56.

Six Sigma

Article: Corn, J. B., (2009). Six sigma in health care. Radiologic Technology 81(1), 92?95.

Article: Drenckpohl, D., Bowers, L., & Cooper, H. (2007). Use of the six sigma methodology to reduce incidence of breast milk administration errors in the NICU. Neonatal Network, 26(3), 161-166.

Article: Fairbanks, C. B. (2007). Using six sigma and lean methodologies to improve OR throughput. AORN 86(1), 73?82.

Plan, Do, Study Act (PDSA)

Article: Boyd, S., Aggarwal, I., Davey, P., Logan, M., & Nathwani, D. (2011). Peripheral intravenous catheters: the road to quality improvement and safer patient care. Journal of Hospital Infection, 77(1), 37?41. doi:10.1016/j.jhin.2010.09.011

Article: Johnson, P., & Raterink, G. (2009). Implementation of a diabetes clinic-in-a-clinic project in a family practice setting: Using the plan, do, study, act model. Journal of Clinical Nursing, 18(14), 2096?2103. doi:10.1111/j.1365-2702.2008.02774.x

Article: Varkey, P., Sathananthan, A., Scheifer, A., Bhagra, S., Fujiyoshi, A., Tom, A., & Murad, M. H. (2009). Using quality-improvement techniques to enhance patient education and counseling of diagnosis and management. Quality In Primary Care, 17 (3), 205-213.

Lean

Article: Miller, D. (Ed.). (2005). Going lean in health care. Institute for HealthcareImprovement Innovation Series. Retrieved from http://www.entnet.org/Practice/upload/GoingLeaninHealthCareWhitePaper.pdf
Optional Resources are listed in the Week 6 Learning Resources.
Threaded
Discussion
TOPIC: Patient Safety and Quality Improvement Evaluation

1. Summarize your practice problem and share your mission statement. Be sure to include the data that justifies why you feel a change is needed in this specific area.

2. Thoroughly explain which quality model you chose, giving specific reasoning as to why this model best fits the needs of your practice setting.

MY PRACTICE PROBLEM IS ” falls in the elderly due to polypharmacy”

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