Discussion instructions:
A commonly used method for measuring performance is the rating scale. However, there are a wide range of considerations regarding the type of scale to use, the source that will provide the ratings on the scale, and the ethical and legal issues surrounding the scale and its results? usage. Choose a specific job with which you have experience.
Describe the job and how job performance is evaluated, including the types of rating scales and sources.
What types of errors may have taken place in the use of these rating systems?
Also, provide an overview of the reliability, validity, social, and legal issues related to these rating systems.
Utilize at least one peer-reviewed journal article in your discussion. Cite sources used in APA format.
Readings
1. Textbooks: Link: https://secure.coursesmart.com/login
USER: lynneboisrond at yahoo.com
PASS: Rigelq93
Landy, F. J., & Conte, J. M. (2013). Work in the 21st century: An introduction to industrial and organizational psychology (4th ed.). Hoboken, N.J.: John Wiley & Sons.
Chapter 5: Performance Measurement
American Psychological Association (2010). Publication manual of the American Psychological Association (6th ed.). Washington, D.C.: American Psychological
Association. ISBN: 1-4338-0561-5
2. Articles:
Atwater, L. E., Brett, J. F., & Charles, A. C. (2007). Multisource feedback: Lessons learned and implications for practice. Human Resources Management, 46(2), 285-
307. doi: 10.1002/hrm.20161
Good, D., & Coombe, D. (2009). Giving multisource feedback a facelift. Journal of Change Management, 9(1), 109-126. doi: 10.1080/14697010902727278
Morgeson, F. P., Mumford, T. V., & Campion, M. A. (2005). Coming full circle: Using research and practice to address 27 questions about 360-degree feedback
programs. Consulting Psychology Journal: Practice and Research, 57(3), 196-209. doi: 10.1037/1065-9293.57.3.196
Recommended Readings
1. Articles:
Artley, W., & Stroh, S. (2001). Volume 2: Establishing an integrated performance management system. In The performance-based management handbook: A six
volume compilation of techniques and tools for implementing the Government Performance and Results Act of 1993. Retrieved from
http://www.orau.gov/pbm/pbmhandbook/volume 2.pdf
Los Angeles Unified School District, Board of Education (n.d.). Rating errors. Retrieved from
http://www.teachinla.com/research/documents/adminexaminfo/rating_errors.pdf
Sytch, M., & DeRue, D. S. (2010, June 22). Ditch performance reviews? How about learn to do them well? [Web log post]. Retrieved from
http://blogs.hbr.org/cs/2010/06/ditch_performance_reviews_how.html
University of California, Berkeley (2009). Guide to managing human resources ? Chapter 7: Performance management. Retrieved from
http://hrweb.berkeley.edu/guide/performance.htm
U.S. Office of Personnel Management (2001). A handbook for measuring employee performance: Aligning employee performance plans with organizational goals.
Retrieved from http://www.opm.gov/perform/wppdf/2002/handbook.pdf
Whiting, S. W., Podsakoff, P. M., & Pierce, J. R. (2008). Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings.
Journal of Applied Psychology, 93(1), 125-139. doi: 10.1037/0021-9010.93.1.125
Wong, Y. L., & Snell, R. S. (2003). Employee workplace effectiveness: Implications for performancemanagement practices and research. Journal of General
Management, 29(2), 53-69. (EBSCOHost Accession Number: AN 13260559).
2. Websites:
Bacal & Associates? Performance Management & Appraisal Help Center ? http://performance-appraisals.org/
Performance Management Association (PMA) ? http://www.performanceportal.org/
Performance Measurement Resources ? http://www.zigonperf.com/resources.html
U.S. Office of Personnel Management, Performance Management – http://www.opm.gov/perform/
Multimedia
1. Video:
Harvard Business Publishing. (Producer). (2008). The path to peak performance. Available from http://blogs.hbr.org/video/2010/12/the-path-to-peak-performance.html
