Review Lecture 1 slides and your own notes and answer the following questions
True or False Questions:
- Information technology refers to computer-based tools used to support the needs of an organization
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- You do not have to work in the IT department to benefit from learning about IT
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- Information technology and information systems are the same thing.
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- A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered information.
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- A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be applying her knowledge in your application process.
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- A list of football scores with the names of the teams that played the games would be considered information.
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- Information is data that have been organized to provide value.
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- Information systems tend to follow the structure of organizations and they are based on the needs of employees.
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- Lower level managers make tactical decisions, which generally deal with activities such as short-term planning, organizing, and control.
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- Information technology makes managers more productive.
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- Transaction processing systems tightly integrate the functional area information systems via a common database.
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- Transaction processing systems provide the input for the organization’s databases.
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- A student’s decision to drop one course and add another would be considered a transaction to the university’s information system but not to its accounting system.
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- An organization’s supply chain starts at the supplier and ends at the customer.
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- An organization’s supply chain describes the flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers.
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Multiple Choice questions
- Which of the following is the correct hierarchy from the lowest level to the highest level?
a) knowledge, information, data
b) information, data, knowledge
c) data, information, knowledge
d) data, information, experience
e) information, experience, wisdom
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- _____ conveys understanding, accumulated learning, and expertise as they apply to a current problem.
a) Data
b) Information
c) Knowledge
d) Experience
e) Wisdom
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- _____ is (are) data that have been organized to have meaning and value to a recipient.
a) Insights
b) Information
c) Knowledge
d) Experience
e) Wisdom
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- The list of all your purchases from Amazon (books bought, price paid, and dates) is defined as ___________.
a) data
b) information
c) knowledge
d) experience
e) wisdom
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- If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its _____.
a) data
b) information
c) knowledge
d) experience
e) wisdom
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- A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____.
a) information, data
b) knowledge, information
c) information, knowledge
d) data, information
e) data, knowledge
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- You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. You are using _____ to select your class schedule.
a) information
b) knowledge
c) experience
d) wisdom
e) data
Answer
- A purchase of books in the college bookstore is ___________. The report at the end of the day showing sales totals for the day is ____________.
a) information, knowledge
b) information, data
c) data, information
d) data, database
e) data item, business intelligence
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- An organization’s _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.
a) information technology architecture
b) information technology infrastructure
c) information technology
d) information system
e) computer-based information system
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- You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your “computer course” in college and hope that you’ll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program?
a) Code a new application
b) Recommend new technologies that might impact the organization
c) Design a new application
d) Become familiar with tools to support using data for decision making
e) Work 9-5 in your office.
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- When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Wal-Mart, a _____ records the data.
a) transaction processing system
b) functional area information system
c) dashboard
d) enterprise resource planning system
e) office automation system
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- Enterprise resource planning systems
a) were designed to process transactions faster.
b) evolved because newer technologies made older systems obsolete.
c) use a common database for all functional areas.
d) are utilized to conduct site analyses.
e) All the above statements are true.
Answer:
- Supply chain systems are which type of information system?
a) departmental information systems
b) enterprisewide information systems
c) interorganizational information systems
d) end-user computing systems
e) individual information systems
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Short Answers:
- Explain the differences among data, information and knowledge. Give an example for each.
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- What is Wisdom? How does it relate to Data, Information, and Knowledge?
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- What is Big Data? How is it characterized?
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- What are the four basic capabilities of an information system?
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- Briefly describe the three areas that are needed to build an information system
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- How would you categorize a payroll system used by the accounting department?
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- What are the characteristics of Transaction Processing Systems?
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- Relate the complexity (sophistication) of information systems to the level of management they serve.
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- Describe information systems support for knowledge workers. Are middle-level managers knowledge workers?
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- Who are the users of an information system supporting compensation plans of a company?
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- Describe basic functions of a Life Cycle Management system. Who are typical users of such a system?
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- Describe basic functions of a Customer Relationship Management system. Who are typical users of such a system?
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