Continuous Process Improvement
- Discuss one specific quality measure an organization might choose to measure on a regular basis. Why might this be measured on an ongoing basis? What kinds of information and process improvement measures could this be used for?
Required Readings
- Oster, C., Braaten, J., &
Sigma Theta Tau International. (2016). High Reliability Organizations: A Healthcare
Handbook for Patient Safety and Quality. Indianapolis, IN: Sigma Theta Tau International.
- Chapter 13: Resilience: A Path to HRO
- Chapter 14: Building High Reliability Through Simulation
- Chapter 15: High Reliability is Built Through Resilience
Video
- Study.com. (n.d.). What is Continuous Quality Improvement? –
Definition, Process & Methodologies Video (5:01 minutes). Retrieved from
https://study.com/academy/lesson/what-is-continuous-quality-improvement-definition-process-methodologies.html.
- Note: you will have to create a free account to watch the video and transcript is available with video
Resource
- Rakover, M. K., Munch, D., & Pugh, M. (2017, January). Ensuring Healthcare Improvements Stick. Healthcare Executive, 32(1), 66-69.


