Assessment 3
Example Position Description
The following Position Description (PD) has been developed as an example only. It reflects what a PD might look like but they will vary based on the position you apply for.
Make sure you read the PD and work within your tutorial to understand the approach to the assessment.
The PD was adapted from the following sources:
Anglicare Victoria. (2014). Position Description: Cultural Support Worker.
Australian Red Cross. (2016). Position Description – Team Member: Cultural Support Worker.
Life Without Borders. (2016) Position Description: Disability Support Worker.
NSW Health. (2016). Position Description: Consumer Peer Support Worker – Mental Health Inpatient Unit
Open Minds. (2014). Position Description: Indigenous Support Worker.
Victorian Aboriginal Child Care Agency. (2014). Position Description: Cultural Support Worker.
Position Title: CulturalLiaison
Reporting to: Team Leader
Department: NSW HealthCommunity Programs unit
Location: Various
Employment Status: Fixed term contract
Purpose of Position
The NSW [insert your discipline] Health Service uses a cultural competency based framework to provide individualised and group support to individuals in different health contexts to live well, develop their skills and community networks and help achieve their lifestyle goals and choices.
This service supports clients through coordination of care, linking to appropriate support services, direct outreach, and increasing community participation and connections. Support is provided by collaboratively working with clients, their families, personal supports and other key stakeholders at all stages to provide ‘quality of life’ to the client.
The role of a Cultural Liaison is to provide support to clients within the community in accordance with a documented support plan. Cultural Support Workers shall perform these duties in a professional manner in accordance with the relevant legislation and Standards for their profession.
Key Accountabilities
The role of the Cultural Liaison requires a high level of performance in the following key areas:
- Operate in accordance with the requirements of relevant legislation and industry standards, and relevant legislation for your registered profession.
- Provide flexible and responsive support services to clients in accordance with the goals identified in their support Plan
- Proactively build and maintain positive and professional therapeutic relationships with clients through collaboration, participation, respect and meeting individual needs
- Communicate professionally and effectively with clients, their families and key stakeholders
- Deliver flexible and responsive support, which promotes choice, self-determination, independence and least restrictive practices.
- Demonstrate cultural awareness and sensitivity in dealing with clients/carers/ staff from diverse backgrounds
- Identify and assist in locating resources, services and supports and facilitate access to community resources including social, educational, vocational, recreational and leisure activities.
- Encourage and support clients to develop and enhance daily living skills.
- To liaise with relevant cultural and religious organisations and associations within the local community
- Work in partnership with Indigenous and Culturally and Linguistically Diverse (CALD) Australian service providers and other agencies to assist Indigenous and CALD Australians to live valued and quality lives, enhancing their participation in local communities.
- Ensure the service is delivered in a manner which is culturally appropriate, supporting and advocating for Indigenous and CALD Australians
- Maintain and respect client/carer dignity, privacy and confidentiality
- Demonstrate courtesy and respect at all times
- Report any issues or concerns to the Coordinator
- Participate in other duties as directed by the Team Leader
Key Selection Criteria
The successful applicant needs to address all criteria:
- What about your profession/discipline, makes you the best candidate for the role of ‘cultural liaison’ within the NSW [insert your discipline] Health Service? (approx. 100 – 150 words)
- Demonstrate your understanding of the theoretical relevance and relationship between social determinants, human rights, cultural competence and health outcomes. (approx. 150 – 200 words)
- Identify, with practical examples and links to your professional guidelines, how you would support and/or enact the five key constructs of cultural competency within the NSW [insert your discipline] Health Service. (approx. 300 – 400 words)
- Demonstrate knowledge of your professional guidelines/policy and their relationship to cultural safety. (approx. 250 – 300 words)
- Demonstrate an understanding of the barriers and facilitators to culturally safe and competent professional practice for both staff in your profession and health consumers. (approx. 200 – 250 words)
- Given your disciplinary expertise, understanding of cultural competence and cultural safety demonstrate how your understanding of health theory (e.g., social determinants, human rights, etc.) makes you the best person for this role/position at the NSW [insert your discipline] Health Service? (approx. 150-200 words)
- References
The following Conditions of Employment are detailed in the Employment Contract.
| Applicant/Employee Declaration: I agree to abide by the contents of this Position Description and as it may reasonably be varied from time to time: | ||
| ………………………………………… | ………………………………………… | …………………. |
| Applicant/Employee Name | Applicant/Employee Signature | Date |
