eText Reference
Pearlson, K. E., & Saunders, C. S. (2013). Managing and Using Information Systems, A Strategic Approach (5th ed., pp. 44-69). Hoboken, NJ: John Wiley & Sons, Inc.
CASE STUDY 11-1 Implementing Enterprise Change Management at Southern Company
Please read the case at the end of Chapter 11. Please answer all questions at the end of the case (see below). This should be at least two full double-spaced pages. Use APA formatting to reference your textbook and at least one additional scholarly source to demonstrate critical thinking.
Case Study Questions
- What type of development methodology appears to have been employed at Southern Company for the ECM project? Was this a good approach? Provide a rationale for your response.
- Describe how Traynor could have applied Lewin’s three-stage model of change in implementing the ECM. What would have been the advantages of applying Lewin’s three-stage model?
- Assess Southern’s ECM system on the four dimensions of project success. How successful do you think this project is?
