job analysis– front desk receptionist
a) describe the job based on the 5 elements. 1)job title, front desk receptionist. 2)job activity and procedures, includes tasks peformed, materials, machinery used, and the nature of supervision given or received. 3) working condition, inside or outside, the environmental condition, and any hazardous conditions. 4) social environment, the number of people in the work group and the amount of social interaction the job requires. 5) condition of employment- describe the hours of work, wages, benefits, opportunities for promotion.
b) conduct a job analysis using at least two of the following: observation, participation, existing data, interviews, and surveys
c)describe 2-4 types of testing formats you would use to screen job applicants, such as standardized, personality test, cognitive test, motor and sensory ability test, honesty test, biodata insturments, mechnical test, drug screening.
d)describe 3 methods for evaluating employee performance and possible problems of each method to be aware of, such as comparative method- Rankings,Paired comparisons,Forced distribution, or individual method- checklist, graphic rating scales,behavioral observation, narratives.
e)describe an orientation and training program for new employees and evaluate the likelihood of the success of this program
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