When the Boss is contemptuous towards an employee…
Participants : HR Manager (you), Creative Director, Supervisor, Receptionist (Maryam)
You are an HR Manager at VanMed, a federally regulated media company located in Vancouver, Canada. Maryam, a receptionist, has received positive appraisals over her twenty-six years with the company from their supervisors. However, the Creative Director appears contemptuous towards them. He claims: “they make too many mistakes and do not make the right first impression at the front desk”. He asks Maryam’s immediate Supervisor to document the employee’s poor performance and prepare the paperwork necessary to instigate a termination process. The Supervisor is stunned: they think Maryam is a good employee. However, the Supervisor feels as though they can’t risk their own job by directly confronting the Creative Director. The Supervisor comes to you for advice.
Part 1: Instructions
You must empower the Supervisor to address the situation initiated by the Creative Director in a legally and ethically compliant manner. Write two paragraphs (350 – 400 words in total) in which you give the Supervisor evidence-based advice on what to do.
Problem: In the first paragraph, explain to the Supervisor the legal and ethical consequences of their potential actions. Draw your response from BCESA, link:
Recommendations: In the second paragraph, make a recommendation to the Supervisor on what they should do to uphold competent performance management practices . Draw your response from Summary 1(uploaded pictures)..
Part 2: Case Study/Scenario
One of the Business Directors at VanMed, Raj, plans to hire a Business Analyst. You have let Raj know that you will have the interview guide ready for him and the panel to use for the interviews. He responds that he already has some questions that he has thought of and he will pull in his Managers, Kiesha or Eric, to interview with him, if they have time.
Part 2: Instructions
You need to redirect Raj – the Business Director, to conduct the interview process in a legally and ethically compliant manner. Write two paragraphs (350 – 400 words in total) in which you give Raj evidence-based advice on what to do, with attention to Summary 2 and 3 (uploaded pictures).
Problem: In the first paragraph, explain to Raj, the legal and ethical consequences of their potential actions, Draw your response from BCESA, link:
Recommendations: In the second paragraph, explain why your recommendation to use the interview guide and the panel is beneficial and compliant.
Criteria:
Problem statement: clearly identifies and defines the problem, and the legal and ethical consequences of their potential actions for the organization and employees.
Recommendations: are relevant to the problem, evidence-based (connection with materials or research is clear), and ethically and legally compliant
Problem statement: clearly identifies and defines the problem, and the legal and ethical consequences of their potential actions for the organization and employees.
Recommendations: are relevant to the problem, evidence-based (connection with materials or research is clear), and ethically and legally compliant
